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Position- Support Executive

Location- Pune-Maharashtra

Salary Range- 10,000 to 25,000

Experience- 1 -3 Years

Qualification- B.COM/BBA/M.COM/10th /12th/Diploma/Any Graduate.

Email-Id-

Phone Number- 9168498469/8956081992
Role Summary:

As a “Support Executive”, you will be responsible for the overall management of sales & support activities. Responsibilities include management of customer data using CRM tools, support for customers & advisors, sales activities, team building & management, etc.

Essential Functions & Responsibilities:
  • To create/maintain excellent relationships with customers and be able to tailor pitch for the Sthal Matrimony products/Services.
  • Touch base to customers through tele calling
  • Handling & updating customer follow-ups with CRM tool
  • Identifying opportunities to up-sell and cross-sell customers and close prospective leads
  • Handling inquiries with regard to product, pricing, customer relations and complaints
  • Responding to sales and service inquiries from new and existing customers
  • Utilizing effective selling approaches to meet sales targets-ordinating with Sthal Advisors & solving issues for successful onboarding of customers
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Contribute to sales and marketing efforts by accomplishing related results as needed and assisting in data-driven inputs.
  •  Build sustainable relationships of trust through open and interactive communication · Help the customer throughout the customer lifecycle.
Apply For This Role

Role Summary:
As a “Sales Executive”, you will manage all aspects of business requirements and will be responsible for generating new business opportunities by meeting pre-determined leads (prospective working professionals/parents) of online matrimonial advertisement solutions.
Roles & Responsibility:
  • Converting the pre-generated leads. Showing, Promoting and selling personalized membership services of matrimony.
  • Services Demonstration, sales techniques, and sales control to influence the customer and close upon the negotiation.
  • Having the ability to maximize profitable volume growth, market share and client preference in the assigned market.
  • Calling on inbound leads to get closures and to achieve sales figures for monthly and weekly targets.
  • Handle customer queries and have patience while pitching for sale conversion on calls.
  • Responding to sales and service inquiries from new and existing customers.
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.Contribute to sales and marketing efforts by accom
  • plishing related results as needed and assisting in data-driven inputs.
  • Build sustainable relationships of trust through open and interactive communication · Help the customer throughout the customer lifecycle.
Apply For This Role

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